Título
Design, measurement and analysis of a knowledge management model in the context of a Mexican University
Autor
GIBRAN RIVERA GONZALEZ
Nivel de Acceso
Acceso Abierto
Materias
Resumen o descripción
"The paper aims to design and apply a Knowledge Management KM, model within the context of a Higher Education HE, institution in Mexico. The model is composed of six enablers: leadership, culture, structure, human resources, information technologies and measurement, which facilitate the processes of knowledge creation, storage, transfer and application. A 53 question survey applied to thirty six people allowed to evaluate the degree of development and implementation of knowledge enablers and processes. Objectivity, reliability and overall model fit were assessed.The application of the Model serves to highlight the core role that cultural, human and structural aspects play in Knowledge Management processes. Whereas Information Technologies are the least influential to Knowledge Management processes. This paper was limited to examine the perceptions of the Board of Directors of a single university. It is yet to be tested in other institutions. Moreover, the resulting model can be used as an assessment tool in Higher Education Institutions to identify the key elements during a KM initiative as well as to define actions to obtain the greatest benefits from these initiatives."
21-34
Fecha de publicación
2016
Tipo de publicación
Artículo
Recurso de información
Formato
application/pdf
Idioma
Inglés
Repositorio Orígen
REPOSITORIO UPIICSA IPN
Descargas
0