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113 resultados, página 9 de 10

Determinantes del comportamiento de queja del consumidor en México

Determinants of consumer complaint behavior in Mexico

IGNACIO JAVIER CRUZ RODRIGUEZ JAVIER GALAN FIGUEROA (2019, [Artículo])

El objetivo del trabajo es explicar los determinantes del comportamiento de queja del consumidor en los niveles socioeconómico y empresa. Para ello se acude a la metodología de datos de panel estático a fin de estimar el impacto de los determinantes de las quejas de los consumidores. Los resultados a nivel socioeconómico indican que las quejas se encuentran determinadas por el ingreso, las conciliaciones a favor de los consumidores y por la población residente en zonas urbanas. Mientras a nivel empresa los resultados muestran que tanto la cuota de mercado como el tamaño de la firma afectan positivamente las quejas. Se concluye que los resultados coinciden con la literatura revisada y que se puede esperar un aumento en el número de quejas presentadas por los consumidores.

This work aims to quantify the determinants of consumer complaint behavior in socioeconomic and business levels. For this purpose, the static panel data methodology is used in order to estimate the impact of consumer complaints both at the federal level of the Mexican Republic and at the level of the main companies that are considered leaders in their field. The results by the state indicate that the complaints are determined by income, reconciliations in favor of consumers and population residing in urban areas.While at the company level, the results show that both market share and company size positively affect consumer complaints. In conclusion, the results agree with the literature reviewed, and a rise in the number of complaints is possible.

HUMANIDADES Y CIENCIAS DE LA CONDUCTA Datos de panel Efectos fijos y efectos aleatorios Satisfacción de los consumidores Quejas del consumidor Panel data models Fixed effects and random effects Consumer complaint

On-farm assessment of yield and quality traits in durum wheat

Facundo Tabbita Iván Ortíz-Monasterios Francisco Javier Pinera-Chavez Maria Itria Ibba Carlos Guzman (2023, [Artículo])

BACKGROUND: Durum wheat is key source of calories and nutrients for many regions of the world. Demand for it is predicted to increase. Further efforts are therefore needed to develop new cultivars adapted to different future scenarios. Developing a novel cultivar takes, on average, 10 years and advanced lines are tested during the process, in general, under standardized conditions. Although evaluating candidate genotypes for commercial release under different on-farm conditions is a strategy that is strongly recommended, its application for durum wheat and particularly for quality traits has been limited. This study evaluated the grain yield and quality performance of eight different genotypes across five contrasting farmers’ fields over two seasons. Combining different analysis strategies, the most outstanding and stable genotypes were identified. RESULTS: The analyses revealed that some traits were mainly explained by the genotype effect (thousand kernel weight, flour sodium dodecyl sulfate sedimentation volume, and flour yellowness), others by the management practices (yield and grain protein content), and others (test weight) by the year effect. In general, yield showed the highest range of variation across genotypes, management practices, and years and test weight the narrowest range. Flour yellowness was the most stable trait across management conditions, while yield-related traits were the most unstable. We also determined the most representative and discriminative field conditions, which is a beneficial strategy when breeders are constrained in their ability to develop multi-environment experiments. CONCLUSIONS: We concluded that assessing genotypes in different farming systems is a valid and complementary strategy for on-station trials for determining the performance of future commercial cultivars in heterogeneous environments to improve the breeding process and resources.

Wheat Quality GGE Analysis Flour Yellowness CIENCIAS AGROPECUARIAS Y BIOTECNOLOGÍA FLOURS WHEAT QUALITY YIELDS FIELD EXPERIMENTATION