Determinantes del comportamiento de queja del consumidor en México

Determinants of consumer complaint behavior in Mexico

IGNACIO JAVIER CRUZ RODRIGUEZ JAVIER GALAN FIGUEROA (2019, [Artículo])

El objetivo del trabajo es explicar los determinantes del comportamiento de queja del consumidor en los niveles socioeconómico y empresa. Para ello se acude a la metodología de datos de panel estático a fin de estimar el impacto de los determinantes de las quejas de los consumidores. Los resultados a nivel socioeconómico indican que las quejas se encuentran determinadas por el ingreso, las conciliaciones a favor de los consumidores y por la población residente en zonas urbanas. Mientras a nivel empresa los resultados muestran que tanto la cuota de mercado como el tamaño de la firma afectan positivamente las quejas. Se concluye que los resultados coinciden con la literatura revisada y que se puede esperar un aumento en el número de quejas presentadas por los consumidores.

This work aims to quantify the determinants of consumer complaint behavior in socioeconomic and business levels. For this purpose, the static panel data methodology is used in order to estimate the impact of consumer complaints both at the federal level of the Mexican Republic and at the level of the main companies that are considered leaders in their field. The results by the state indicate that the complaints are determined by income, reconciliations in favor of consumers and population residing in urban areas.While at the company level, the results show that both market share and company size positively affect consumer complaints. In conclusion, the results agree with the literature reviewed, and a rise in the number of complaints is possible.

HUMANIDADES Y CIENCIAS DE LA CONDUCTA Datos de panel Efectos fijos y efectos aleatorios Satisfacción de los consumidores Quejas del consumidor Panel data models Fixed effects and random effects Consumer complaint

Remedies for the Inconsistences in the Times of Execution of the Unsorted Database Search Algorithm within the Wave Approach

Manuel Ávila Aoki José Benito Elizalde Salas (2017, [Artículo])

The typical semiclassical wave version of the unsorted database search algorithm based on a system of coupled simple harmonic oscillators does not consider an important ingredient of Grovers original algorithm as it is quantum entanglement. The role of entanglement in the wave version of the unsorted database search algorithm is explored and contradictions with the time of execution of Grovers algorithm are found. We remedy the contradictions by employing two arguments, one of them qualitative and the other quantitative. For the qualitative argument we employ the probabilistic nature of a legitimate quantum algorithm and remedy the above inconsistence. Within the quantitative argument we identify a parameter in the wave version of the unsorted database search algorithm which is related to entanglement. The contradiction with the time of execution of Grovers algorithm is solved by choosing an appropriate values of such a parameter which incorporates entanglement to the wave version of the unsorted database search algorithm. The utility of the present arguments are evident if the wave version of the unsorted data base search algorithm is experimentally implemented through a system of N quantum dots with a harmonic oscillator potential as a confinement potential for each of the quantum dots. Each of the above N vibrating quantum dots must be coupled to an extra single vibrating quantum dot which entangles to all of them. In order to obtain optimal results, the coupling constants of the mentioned quantum dots should be adjusted in the way described in the present work.

Computación Unsorted database search Grover algorithm wave entanglement queries time Computación Unsorted database search Grover algorithm wave entanglement queries time INGENIERÍA Y TECNOLOGÍA

The impact of 1.5 °C and 2.0 °C global warming on global maize production and trade

Wei Xiong Tariq Ali (2022, [Artículo])

Future Climate Scenario Data Yield Reduction Risk CIENCIAS AGROPECUARIAS Y BIOTECNOLOGÍA CLIMATE CHANGE GREENHOUSE EFFECT MAIZE MITIGATION SIMULATION ACCLIMATIZATION ADAPTATION GLOBAL WARMING

Efficiency of combating property violence in the Northwest region of Mexico

Martin Flegl Eva Selene Hernández Gress (2023, [Artículo, Artículo])

The situation of violence in Mexico shows an alarming trend as the number of committed crimes increased by 10.9% in 2021 compared to 2020. In fact, 75.6% of the Mexican population perceives the insecurity. Due to the above, it is necessary to strengthen public security to combat this trend. However, the resources allocated to the public security in Mexico are limited. Although there are studies that investigate what causes the violence in Mexico, so far there is no study that measures the efficiency of combating the violence related to budgetary, human, and material resources of the public security. This article investigates the efficiency of combating the property violence in 206 municipalities in the Northwest region of Mexico through the Data Envelopment Analysis. The results show a low efficiency (56.67%) with significant differences between the states in the region. Baja California is the state with the lowest efficiency (17.61%), whereas the highest efficiency is found in Durango (67.25%). For the last, the need to carefully plan changes in the police force and the public security infrastructure was noted to improve the efficiency and the level of security.

Análisis Envolvente de Datos Delincuencia Eficiencia Municipios Seguridad pública CIENCIAS SOCIALES CIENCIAS SOCIALES Data Envelopment Analysis Delinquency Public security

Dormitator latifrons (Richardson, 1844) a Pacific fat sleeper, but skinny in research: a scientometric study

MARTIN ALONSO ARECHIGA PALOMERA KAREN NOEMI NIEVES RODRIGUEZ OLIMPIA CHONG CARRILLO Héctor Gerardo Nolasco Soria Emyr Saúl Peña Marín Carlos Alfonso Alvarez_González DAVID JULIAN PALMA CANCINO RAFAEL MARTINEZ GARCIA DANIEL BADILLO ZAPATA FERNANDO VEGA VILLASANTE (2022, [Artículo])

"In order to provide information on the current knowledge about the native fish Dormitator latifrons and identify the gaps that must be filled to achieve correct resource management, a scientometric study was carried out using different scientific databases. A total of 103 publications were registered between the years 1972 and 2021. Results indicate that the species has been addressed since 2001 with less than one publication per year, with 2008 being the year with the highest number of publications (10). The main topics addressed were ecology, physiology, and parasitology of fish. The available knowledge generated about the species is concentrated in 68 journals, with Mexico as the most productive country, followed by USA and Ecuador, and the most productive research centers about this fish were Mexico’s Instituto Politécnico Nacional and Universidad de Guadalajara. A total of 285 authors were detected contributing knowledge to the species, with Violante-González in the top with ten publications. The co-authorship co-occurrence maps suggest there is no solid collaborative relationship between the scientific community and that the information generated is insufficient for conserving and exploiting this fish. It is essential to increase the study of thematic areas that allow their comprehensive management in the medium term; topics like reproduction in captivity, aquaculture, and nutrition must be addressed in the future to assure a sustainable use of this resource."

Dormitator latifrons, native fish, amphidromous, worldwide database, regional database, cooccurrence map CIENCIAS AGROPECUARIAS Y BIOTECNOLOGÍA CIENCIAS AGRARIAS PECES Y FAUNA SILVESTRE DINÁMICA DE LAS POBLACIONES DINÁMICA DE LAS POBLACIONES

Contratos inteligentes para la gestión de datos de sensado móvil y vestible para aplicaciones en salud

Smart contracts for mobile and wearable sensing data management for health applications

José Ricardo Cedeño García (2023, [Tesis de maestría])

El aumento en la producción de datos derivado de la adopción de tecnologías móviles y de IoT está revolucionando la salud, pero también plantea importantes retos éticos y de privacidad. Los recientes avances en el aprendizaje automático han resaltado la importancia de recopilar y etiquetar datos correctamente, en especial para fines críticos, como el desarrollo de aplicaciones para cuidados médicos. La recopilación de datos médicos para tareas de aprendizaje automático presenta limitaciones en cuanto a la cantidad, variedad y calidad de las fuentes disponibles. Una forma de abordar este dilema es el uso de Blockchain para la recopilación y el uso de datos de pacientes. El anonimato de una red centralizada permite proteger la identidad del paciente. La estructura formada por nodos permite que la información esté siempre disponible y no dependa de un servidor principal. La inmutabilidad de los registros en la cadena garantiza la trazabilidad inequívoca del flujo de los datos del paciente. Por último, los mecanismos de consenso y recompensa de la red podrían motivar a nuevos usuarios a participar del sensado activo. Presentamos TRHEAD, una arquitectura de referencia basada en la Blockchain para recopilar datos sanitarios, firmar consentimientos, anotar datos y obtener crédito por los mismos, permitiendo a los usuarios rastrear el uso de sus datos, a los científicos rastrear su procedencia y proteger al mismo tiempo la privacidad de los pacientes. Exponemos dos implementaciones de nuestra arquitectura aplicadas a distintas campañas de sensado para comprobar su viabilidad, así como los resultados de su aplicación en estos escenarios y las conclusiones que desprendieron de su análisis. Dado que uno de los objetivos principales de TRHEAD es la recopilación de datos mediante sensado activo para el entrenamiento legal/consciente de modelos de aprendizaje automático, se realizó el entrenamiento de un modelo con los datos obtenidos de la campaña de sensado correspondiente a imágenes de rostros humanos, con el fin de detectar estados de ánimo. Finalmente se discute el papel de TRHEAD en el aseguramiento del trato justo y consciente de la información de los pacientes y el camino por recorrer en el perfeccionamiento de la arquitectura.

The increase in data production resulting from the adoption of mobile and IoT technologies is revolutionizing healthcare, but it also poses significant ethical and privacy challenges. Recent advances in machine learning have highlighted the importance of collecting and labeling data correctly, especially for critical purposes such as deploying healthcare software. Collecting medical data for machine learning tasks presents limitations in terms of the quantity, variety, and quality of available sources. One way to address this dilemma is the use of Blockchain for the collection and use of patient data. The anonymity of a centralized network allows the patient’s identity to be protected. The structure formed by nodes allows information to be always available and not dependent on a main server. The immutability of the records in the chain guarantees the unequivocal traceability of the flow of patient data. Finally, the network’s consensus and reward mechanisms could motivate new users to participate in active sensing. We present TRHEAD, a Blockchain-based reference architecture for collecting healthcare data, signing consents, annotating data and getting credit for it, allowing users to track the use of their data, scientists to track its provenance while protecting patients privacy. We present two implementations of our architecture applied to different sensing campaigns to test their feasibility, as well as the results of their application in these scenarios and the conclusions drawn from those results. Since one of the main objectives of TRHEAD is the collection of data through active sensing for the legal/conscious training of machine learning models, a model was trained with the data obtained from the sensing campaign corresponding to images of human faces, in order to detect moods. Finally, the role of TRHEAD in ensuring the fair and conscientious treatment of patient information and the road ahead in refining the architecture is discussed.

Contratos Inteligentes, Blockchain, Privacidad, Aprendizaje de Máquina Etico, Recopilación Consciente de Datos, Consentimiento, Arquitectura de Referencia Smart Contracts, Blockchain, Privacy, Ethical Machine Learning, Conscious Data Collection, Consent, Reference Architecture INGENIERÍA Y TECNOLOGÍA CIENCIAS TECNOLÓGICAS TECNOLOGÍA DE LOS ORDENADORES INTELIGENCIA ARTIFICIAL INTELIGENCIA ARTIFICIAL

Detección de eventos violentos en publicaciones de redes sociales

Detection of violent events in social media publications

Esteban Ponce León (2023, [Tesis de maestría])

En los últimos años, ha habido un interés creciente en el monitoreo de redes sociales para recopilar información y, en algunos casos, para examinar la ocurrencia de delitos. Sin embargo, gran parte de las investigaciones hasta ahora solo se han centrado en ciudades de EE. UU. o extranjeras, y por ende, en publicaciones y conjuntos de datos en inglés El objetivo principal de esta tesis es diseñar un método que permita la identificación de publicaciones de eventos violentos en español y en Twitter, utilizando información multimodal y técnicas de aumento de datos que mejoren el rendimiento de los modelos. Para esto, el trabajo de investigación se dividió en dos fases experimentales. La primera orientada a identificar publicaciones a partir de solo texto, explorando diferentes técnicas de aumento de datos para texto y modelos de aprendizaje máquina y profundo. En la segunda fase, se extendió el método propuesto para abordar la identificación en un contexto multimodal, es decir, considerando tanto los textos de los tweets como las imágenes compartidas que los acompañan. En este caso el método propuesto consideró utilizar descripciones textuales de las imágenes y abordar la problemática desde el dominio textual, además se hicieron 2 tipos de aumento de datos para cada tipo de información. La evaluación de los métodos se hizo utilizando las colecciones de la tarea de evaluación DA-VINCIS 2022 y 2023. Los resultados demostraron una mejora en el rendimiento de los modelos al considerar el uso de información multimodal y el uso de aumento de datos.

In recent years, there has been a growing interest in monitoring social networks to gather information and, in some cases, to examine the occurrence of crime. However, much of the research so far has only focused on US or foreign cities, and thus on English-language publications and data sets. The main objective of this thesis is to design a method that allows the identification of publications of violent events in Spanish and on Twitter, using multimodal information and data augmentation techniques that improve the performance of the models. For this, the research work was divided into two experimental phases. The first aimed at identifying publications from only text, exploring different data augmentation techniques for text and machine and deep learning models. In the second phase, the proposed method was extended to address identification in a multimodal context, that is, considering both the texts of the tweets and the shared images that accompany them. In this case, the proposed method considered using textual descriptions of the images and addressing the problem from the textual domain, in addition, 2 types of data augmentation were made for each type of information. The evaluation of the methods was done using the collections of the DA-VINCIS 2022 and 2023 evaluation task. The results demonstrated an improvement in the performance of the models when considering the use of multimodal information and the use of data augmentation.

Detección de Violencia, Redes Sociales, Aumento de Datos, Procesamiento del Lenguaje Natural, BERT, BETO, Descripción de Imágenes Violence Detection, Social Networks, Data Augmentation, Natural Language Processing, BERT, BETO, Image Captioning INGENIERÍA Y TECNOLOGÍA CIENCIAS TECNOLÓGICAS TECNOLOGÍA DE LOS ORDENADORES MODELOS CAUSALES MODELOS CAUSALES

Implementation of a Nickel-Electroless Coating in Heat Exchanger Pipes Considering the Problem of the Environmental Conditions ofthe Cooling Water Without Recirculation to Increase the Effectiveness Under Uncertainty

VICTOR MANUEL ZEZATTI FLORES GUSTAVO URQUIZA BELTRAN MIGUEL ANGEL BASURTO PENSADO LAURA LILIA CASTRO GOMEZ JUAN CARLOS GARCIA CASTREJON (2022, [Artículo])

This research is based on the operation tube heat exchangers, their use and problematic on hydroelectric power plants. It is based on the design heat exchanger tubes for industrial use, which took the parameters of operation, design, working fluids (air and water) and conditions to assemble a monitoring equipment at appropriate scale for the laboratory, with the necessary measurement instruments to analyze the behavior of heat energy transfer by means of thermocouples, the velocity of the air with a hot wire anemometer and the flow of water with a turbine flow meter, in pipes of different materials: copper, steel 1018 and stainless steel 316L, all in ideal conditions, and with this to found a comparative parameter with pipes of the same materials but under conditions of deterioration with the presence of forced oxidation and with the data mining and support vector machine can be minimized the corrosion problems in pipes.

INGENIERÍA Y TECNOLOGÍA CIENCIAS TECNOLÓGICAS Data mining, Support Vector Machine, Pattern Recognition and Decision Support System, Heat exchangers

OPTIMIZING THE TRANSFER OF ENERGY IN A HEAT EXCHANGER MINIMIZING THE CORROSION PROBLEMS IN PIPES IN A HYDROELECTRIC POWER STATION USING DATA MINING AND SUPPORT VECTOR MACHINE

VICTOR MANUEL ZEZATTI FLORES GUSTAVO URQUIZA BELTRAN MIGUEL ANGEL BASURTO PENSADO LAURA LILIA CASTRO GOMEZ (2019, [Artículo])

This research is based on the operation tube heat exchangers, their use and problematic on hydroelectric power plants. It is based on the design heat exchanger tubes for industrial use, which took the parameters of operation, design, working fluids (air and water) and conditions to assemble a monitoring equipment at appropriate scale for the laboratory, with the necessary measurement instruments to analyze the behavior of heat energy transfer by means of thermocouples, the velocity of the air with a hot wire anemometer and the flow of water with a turbine flow meter, in pipes of different materials: copper, steel 1018 and stainless steel 316L, all in ideal conditions, and with this to found a comparative parameter with pipes of the same materials but under conditions of deterioration with the presence of forced oxidation and with the data mining and support vector machine can be minimized the corrosion problems in pipes.

INGENIERÍA Y TECNOLOGÍA CIENCIAS TECNOLÓGICAS Data Mining, Support Vector Machine, Pattern Recognition and Decision Support System, heat exchangers.

Dipole-wind interactions under gap wind jet conditions in the Gulf of Tehuantepec, Mexico: A surface drifter and satellite database analysis

MAURO WILFRIDO SANTIAGO GARCIA (2019, [Artículo])

Gap wind jets (Tehuano winds) trigger supersquirts of colder water and mesoscale asymmetric dipoles in the Gulf of Tehuantepec (GT). However, the effects of successive gap wind jets on dipoles and their effects inside eddies have not yet been studied. Based on the wind fields, geostrophic currents, and surface drifter dispersion, this research documented three dipoles triggered and modified by Tehuano winds. Once a dipole develops, successive gap wind jets strengthen the vortices, and the anticyclonic eddy migrates southwestward while the cyclonic eddy is maintained on the east side of the GT. During the wind relaxation stage, the cyclonic eddy may propagate westward, but due to the subsequent re-intensification of the Tehuano winds, the vortex could break down, as was suggested by surface drifter dispersion pattern and geostrophic field data. The effect of the Tehuano winds was evaluating via eddy-Ekman pumping. Under Tehuano wind conditions, Ekman downwelling (upwelling) inside the anticyclonic (cyclonic) eddies may reach ~ -2.0 (0.5) m d-1 and decrease as the wind weakens. In the absence of Tehuano winds, Ekman downwelling inside the anticyclonic eddy was ~ 0.1 (-0.1) m d-1. The asymmetry of downwelling and upwelling inside eddies during Tehuano wind events may be associated with Tehuano wind forcing. © 2019 Santiago-García et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

article, dipole, leisure, Mexico, cold, ecosystem, factual database, geographic mapping, hurricane, Mexico, satellite imagery, season, water flow, wind, sea water, Cold Temperature, Cyclonic Storms, Databases, Factual, Ecosystem, Geographic Mapping, CIENCIAS FÍSICO MATEMÁTICAS Y CIENCIAS DE LA TIERRA CIENCIAS DE LA TIERRA Y DEL ESPACIO OCEANOGRAFÍA OCEANOGRAFÍA